Repairs, Re-sizing & Polishing
At Sonny's Jewellers we have our own in-house workshops to carry out most repairs and re-sizing.
Repairs at Sonny's Jewellers
Although made of strong precious metals, jewellery is very delicate and can sometimes need repairing. If you have some jewellery that needs a repair, the best thing to do would be to bring it in-store, so we can assess the damage and let you know what we'd advise and how much it may cost.
With an in-house goldsmith, we generally have a fast turnaround on repairs. However as part of our Covid policy, all repairs are now quoted to take up to 10 working days. This allows us to give time for your jewellery to sit before we begin working on it and also accounts for our suppliers not being up to full capacity just yet.
If you leave it with us, you'll receive a call the moment your jewellery is ready to collect!
Re-sizing your Perfect Ring
If you've found your dream ring at Sonny's but it's not the right size, we can often re-size it to fit! Generally speaking, we'll only every re-size up or down 2 sizes, to be sure that the metal does not weaken. However, it might be that we can source the same ring in a different size if needed, so please do enquire!
We can carry out re-sizing of rings purchased from our store a lot faster than customer repairs, as we know all jewellery is clean and sanitised. Please just ask a member of our team!
For re-sizing of your own rings, the 10 working day guideline will apply.
When purchasing an engagement ring from us, we'll always honour one free re-sizing to ensure the ring is a perfect fit for your partner. Just be sure to bring your receipts!
At Sonny's we offer a diamond guarantee with every engagement ring purchase. Part of this programme means that every 6 months you can bring your diamond ring in for a free check, clean and polish. We check your diamond is secure and make sure you leave with a shiny ring that looks as good as when you first bought it! We do however advise to bring your ring in sooner if you're worried about your diamond being loose.
If you have any questions about repairs or re-sizing, please email us at firstname.lastname@example.org - or give us a call on 0121 236 2426.